Customer Service Associate

4 days ago

🇺🇸 United States – Remote

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Owens & Minor

WebsiteLinkedInAll Job Openings

Healthcare Distribution and Logistics • Healthcare • Healthcare Technology • Supply Chain

10,000+ employees

Founded 1882

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2022-03

Description

• Answer high-volume inbound customer calls via an automated phone system • Make outbound calls to patients, referrals, and sales as needed • Utilize resources to troubleshoot and resolve patient issues • Use full product knowledge of at least two Byram therapies to service patients • Communicate effectively and professionally with patients, teammates, healthcare professionals, and sales team • Consistently meet and attain required Key Performance Indicators (KPIs) • Perform other duties as required

Requirements

• High School Diploma or equivalent required • 1-2 years of customer service experience required • Call center experience preferred

Benefits

• Medical, dental, and vision insurance, available on first working day • 401(k), eligibility after one year of service • Employee stock purchase plan • Tuition reimbursement