Customer Service Representative, Medical Scheduler

5 days ago

Apply Now

Receive Emails with Similar Jobs

Stafford Communications Group

WebsiteLinkedInAll Job Openings

Call Center • Healthcare Call Center • Call center services • Consumer products call center • Medical device Call center

51 - 200 employees

Founded 1995

⚕️ Healthcare Insurance

💄 Beauty

Description

• The Customer Service Representative (Medical Scheduler) is responsible for responding to patient appointments and addressing general questions. • The ideal candidate will possess excellent communication and multi-tasking skills while working on scheduling programs simultaneously and ensuring client contractual agreements are met. • Full Time Position - Shift hours are 8am- 5pm EST Monday through Friday.

Requirements

• An outgoing personality, with excellent interpersonal skills • Strong verbal and written communication including active listening and reflection with the goal of gathering information, problem solving and diffusing difficult callers. • Must to able to maintain professional behavior in stressful situations • Ability to navigate between several computer screens (e.g., EMR systems, CRM Software, Email and Web Browser) while actively listening and entering customer information • Bilingual in English-Spanish, a plus, but not required