Customer Care Associate

January 25

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Logo of Sharebite

Sharebite

Sharebite is a leading meal benefit platform aimed at enhancing employee engagement through food. It offers businesses an easy way to provide meals to both in-office and remote employees from a variety of popular restaurants. Sharebite stands out by partnering with restaurants to deliver diverse meal options while contributing to social good; every meal ordered results in a meal donation to help combat food insecurity. The platform includes features such as in-office group ordering stations and meal allowance cards, all managed from a central dashboard. Its innovative solutions aim to boost workplace attendance and team cohesion.

51 - 200 employees

๐Ÿค B2B

๐Ÿ›๏ธ eCommerce

๐ŸŒ Social Impact

๐Ÿ’ฐ $39M Series B on 2022-06

Description

โ€ข Support Group Order clientele โ€ข Train on Sharebite platform โ€ข Resolve order-related issues โ€ข Respond to customer inquiries โ€ข Ensure adherence to operations โ€ข Handle order escalations โ€ข Collaborate to improve processes

Requirements

โ€ข Excellent phone skills โ€ข Empathy towards customers โ€ข Collaborative team spirit โ€ข Assertive communication โ€ข Meticulous written and verbal skills โ€ข Coachable and eager to learn โ€ข Dynamic problem-solving abilities

Benefits

โ€ข Competitive pay โ€ข Equity options โ€ข Multiple health insurance options โ€ข Wide range of benefits

Apply Now

January 23

As a Customer Service Specialist, you will assist patients with financial inquiries at Prisma Health. This role involves handling inbound and outbound calls and data analysis for billing concerns.

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