Enterprise Account Executive

4 days ago

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Ozmo

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Ozmo is an omnichannel tech support platform that simplifies complex technical support processes. The company offers solutions such as conversational support, remote video support, and self-service tools, designed to empower customer service agents and enhance customer satisfaction across digital channels. Ozmo caters to a variety of sectors including wireless, hardware, home internet, and connected home services. By transforming customer service with digital support advancements, Ozmo provides scalable resources ensuring seamless service adoption, onboarding, and improved contact center operations.

Tech support • Customer support • Enterprise software

51 - 200 employees

🏢 Enterprise

📡 Telecommunications

☁️ SaaS

📋 Description

• Develop and implement sales plans to meet or exceed assigned sales and billed revenue objectives. • Generate new sales opportunities through various prospecting and account penetration strategies, including professional introductions, customer referrals, partner relationships and cold calling. • Establish relationships with potential customers to sell Ozmo's SaaS products and services. • Penetrate target accounts in key North American communications service providers, insurance, OEM, retail, and large enterprise sectors. • Steward deals through all facets of the sales process. • Successfully navigate complex corporate customer organizations and cross-functional business units. • Develop and maintain trusted, long-term business relationships with decision makers and key influencers at target accounts and industry sectors. • Continuously feed and maintain a new sales pipeline with enough sales opportunities to consistently meet/exceed revenue objectives. • Customize and deliver live sales presentations and proposals to prospects that demonstrate the long-term business value of Ozmo SaaS products and services. • Participate and provide leadership in customer requested meetings and calls. • Utilize internal tools to accurately track and maintain accurate data for pipeline, forecasts and activity tracking. • Act as a strong customer advocate with internal Ozmo stakeholder groups. • Collaborate with internal stakeholders to identify areas of improvement for Ozmo's offering. • Stay abreast of the competitive landscape and emerging technologies to help position Ozmo in the marketplace. • Actively promote and position Ozmo for success within our targeted industry sectors.

🎯 Requirements

• Minimum of 2 years of technical, enterprise sales experience • Extensive experience is acceptable if aligned with other criteria. • Strategic thinker with the ability to design and execute complex sales plans. • Demonstrates strong technical acumen and can think through sales strategies and solutions, rather than just following processes. • Ability to quickly learn new topics, technologies, and processes with confidence. • Strong dedication to results and a “whatever it takes” approach to your role. • Ability to thrive in a dynamic, non-traditional work environment. • Demonstrated ability to manage travel effectively, ensuring responsibilities such as prospecting and pipeline management are maintained while traveling. • Strong understanding of today’s technology landscape, including AI, ML, 5G, VoIP, and UC. • Ability to quickly become proficient in new technology topics relevant to our ecosystem.

🏖️ Benefits

• Medical, vision, dental and life insurance along with short and long-term disability. • Paid time off (PTO) that grows the longer you're with Ozmo as well as paid holidays. • 401k to save for retirement with employer matching. • Paid maternity and bonding leave for new parents. • Paid pawternity leave when you bring a new pet into your life. • One-month sabbatical after you have been with Ozmo for five years.