Solutions Engineer

6 days ago

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Pagos Solutions

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data • payments • optimization • orchestration • analysis

11 - 50

Description

• This role is responsible for linking our cutting-edge payment solutions to customer needs, demonstrating the unique value of our products, and implementing tailored solutions that exceed customer expectations. • As a Pagos Solutions Engineer, you’ll engage directly with clients, ensuring their requirements are met with precision and innovation. • Work closely with cross-functional teams—including Commercial, Product, and Engineering—to leverage collective expertise in enhancing product offerings and operational excellence. • Play a key role in the full lifecycle of customer acquisition, from presales to implementation. • Conduct compelling value-focused demonstrations of all Pagos products, thereby fostering customer engagement and understanding to drive adoption. • Act as a subject matter expert on Pagos products and serve as a payments solution thought partner alongside cross-functional teams. • Manage a pre-sales delivery process, including documentation for internal and external stakeholders. • Use customer feedback and data-backed insights to act as the voice of the customer in roadmap and prioritization planning. • Partner with Account Management to support expansion of product adoption with existing customers.

Requirements

• 5+ years of experience in a customer-facing consultative pre-sales role, with a proven track record in managing and delivering complex technical solutions • Strong interpersonal skills with the ability to develop and maintain relationships with both internal and external stakeholders while navigating technical challenges • Excellent communication skills with the ability to articulate technical requirements, update documentation, and gather feedback from a variety of stakeholders • An understanding of and experience with APIs/SDKs, and the ability to to communicate and demonstrate the implementation of API products • Prior experience within fintech and/or payment solutions • Experience working in high-growth, venture-backed startup(s) • Experience working in Data Analytics or data visualization platforms