Seller Onboarding Specialist

5 days ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $65k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

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Protac Inc.

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Protac Inc. is an innovative online marketplace that specializes in live sales of rare plants and collectibles. Users can explore a wide range of listings, participate in live shows, and interact directly with sellers while enjoying competitive selling fees and a community-oriented platform. The company aims to streamline the selling process for hobbyists and entrepreneurs in the plant and collectible market, offering features that enhance both the shopping and selling experience.

Armed Security Services • Unarmed Security Services • Event Security Management • Mobile Patrol Services • Access Control Solutions

51 - 200 employees

Founded 2015

🛍️ eCommerce

🏪 Marketplace

🛒 Retail

📋 Description

• Implement training materials to onboard new sellers to the platform via virtual group calls. • Host two sellers onboarding sessions daily. • Thoughtfully and courteously respond to seller questions during the training calls. • Work with the Seller Onboarding team to refine new seller training materials. • Create virtual training materials like blogs or videos with the team to help new sellers. • Continuously learn and adapt to new product knowledge and features to provide the most up-to-date training for new sellers. • Perform other duties or projects as assigned. • Occasionally travel throughout the year to connect with team members and sellers at tradeshows or events.

🎯 Requirements

• 2-3 years of experience as a training specialist or manager. • Comfortable on camera and talking to large groups of people. • Ability to create well-rounded presentation decks that are intuitive and easy to digest. • Team player who works well with others. • Courteous and detailed written communication skills. • Flexibility and understanding of the fast-paced environment we work in. • Strong learning ability and self-starting attitude. • Determined problem solver with the ability to manage multiple tasks at hand. • Excellent technical skills - mobile app technical skills are vital in this role.

🏖️ Benefits

• Generous healthcare contribution • Dental • Vision • Paid time off • 12 paid holidays • 401k match • Palmstreet credit