Customer Success Manager
December 11
🇺🇸 United States – Remote
💵 $75k - $85k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🦅 H1B Visa Sponsor
Description
• Act as a full-life-cycle owner responsible for customer engagement, renewals, revenue, and satisfaction. • Serve as a trusted advisor guiding customers to maximize the value from Parallel. • Establish long-term relationships with customers to drive revenue generation and retention. • Lead and manage the full customer life cycle including onboarding.
Requirements
• Bachelor’s Degree or equivalent experience in the Education industry is required. • 2+ years of prior experience in customer success in the education space. • Proven track record in B2B carrying and exceeding quotas. • Experience developing relationships and building partnerships at various levels within a district. • Excellent verbal and written communication skills. • Strong attention to detail and project management skills. • Familiarity with Salesforce is advantageous.
Benefits
• Flexible and supportive work environment. • Opportunities for growth. • DEI-focused organization. • Team-oriented culture.
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