Manager - Client Success

2 days ago

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Pereview Software

WebsiteLinkedInAll Job Openings

commercial real estate management • real estate financial services • real estate asset management • real estate portfolio management • real estate investment software

11 - 50 employees

Founded 2015

🏠 Real Estate

☁️ SaaS

🤖 Artificial Intelligence

Description

• Pereview Software is seeking a highly motivated and experienced SaaS Manager of Client Success. • Strong background in SaaS client success, relationship management, support, and project management is required. • Manage a book of clients throughout their entire journey. • Ensure product usage and drive multi-level adoption throughout each client. • Engage with clients to deliver value-based outcomes and successful clients. • Achieve client adoption, expansion, and retention.

Requirements

• Minimum of 1-2 years of experience in a client success role, SaaS industry highly preferred. • Strong work ethic and highly self-motivated • Strong interpersonal, written and oral communication skills • Detail oriented, analytical and curious with a passion to win • Lead client facing meetings and presentations with varying levels of attendees including executives • Proactively provide agendas prior to meetings and deliver post meeting notes, assign tasks and follow up items • Strong understanding of SaaS platforms and cloud computing • Proficiency in project management tools and CRM software ticketing software • Ability to manage and resolve conflicts with clients • Collaborate with adjacent functional teams • Ability to put client first and ensure their success • Bachelor’s degree in related field

Benefits

• Competitive salary. • Health, Vision, and Dental benefits to fit your needs. • 401k – 4% Company match. • Discretionary bonuses. • Discretionary Time Off – 3 weeks off annually.