Patient Enrollment Specialist - Sales

March 14

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+7 more states

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🚗 Michigan – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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PartnerHero

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PartnerHero is a company that specializes in providing customer experience and operational outsourcing services. They offer solutions such as customer support, technical support, content moderation, and trust and safety. Their services are powered by their approach of integrating human expertise with augmented AI technologies to enhance efficiency and reduce costs. PartnerHero caters to a variety of industries, including food delivery, eCommerce, fintech, edtech, health and wellness, and SaaS. Operating globally, they build onshore, offshore, and nearshore teams to deliver exceptional and personalized customer experiences.

Customer Experience • Customer Support • Trust & Safety • Outsourcing • Startups

1001 - 5000 employees

☁️ SaaS

🤝 B2B

🛍️ eCommerce

📋 Description

• Serve as the first point of contact that will introduce patients to the program and help them enroll via a smartphone app • Conduct outbound calls (to program-eligible patients) and successfully convert those calls into enrollments • Create exceptional patient enrollment experiences and share insights with your peers • Evangelize program benefits and the impact it will have on member health • Deliver value to our partner and strengthen relationships through feedback, communication, and collaboration • Gather patient insights on enrollment experience in order to outline areas of growth and opportunity • Maximize team growth by delivering observations and identifying trends to help the team as it grows

🎯 Requirements

• Highly preferred experience with supporting customers, conducting outbound calls, and/or converting sales leads • You are a strong communicator who can easily build relationships, problem-solve, and navigate around push-back • You love being on the phone and chatting with folks and want to flex your extroverted personality • You love providing assistance and showing people the benefit of a product or service • You are tech savvy, skilled at multitasking, and able to navigate through different systems simultaneously • You can utilize your emotional intelligence to drive your conversations and allow you to meet patient needs • You are goal-oriented with a go-getter attitude and are able to work with limited supervision • You like to educate and simplify concepts for folks who struggle with complicated things

🏖️ Benefits

• Full-time employment • Competitive compensation based on experience • A dedicated wellness program, including support from an in-house psychologist • Attractive benefits package including medical, dental, and vision options based on location • Access to free posture-based fitness workouts from home • Paid Sabbatical Leave • Training opportunities provided by PartnerHero and outside entities • 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development