Customer Success Manager

10 hours ago

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PartsBase Inc.

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aviation network resource • aircraft parts • helicopter parts • airbus parts • boeing parts

51 - 200

Description

• Lead a team focused on cultivating and developing relationships with current PartsBase Inc. Customers: • Create & maintain a high-performance account management sales team • Lead the team to manage annual renewals of current member contracts, and proactively create upsell/ cross-sell opportunities of ancillary products and new PartsBase initiatives • Collaborative leader who serves as a player/coach to help a geographically distributed team consistently meet goals in a virtual environment • Demonstrate expertise and mastery in sales and sales management function by training to strengthen and increase industry, product, leadership, and sales skills • Create and execute a strategic sales plan for team that aligns to organizational goals • Support strategizing team members’ pipeline review, account plans, identify opportunities for increased business & efficiency • Prominent contributing member of the Sales team in revenue, culture, and as a brand ambassador • Support interviewing, hiring, and onboarding of new talent

Requirements

• BA/BS degree preferred or equivalent field sales work experience • Sales experienced focused in account management or customer success • Minimum of 5 years with proven track record of success in B2B SaaS environment, with a desire to take the next steps in your career. • Proven experience as a sales representative, with a strong track record of meeting or exceeding sales targets. • Desire and ambition to step into a leadership role and manage a team. • Strong communication and interpersonal skills, with the ability to motivate and inspire others. • Ability to transition from individual contributor to team leader, with a focus on coaching and development. • Excellent problem-solving and decision-making skills, with a strategic mindset. • Comfortable with adapting to new processes and systems, with a willingness to learn and grow in a managerial capacity.