Partner Quality Specialist - Compliance, Marketing, Fintech

March 20

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🚗 Michigan – Remote

Although this job is listed in Michigan, this company may be open to hiring remote in other states.

+3 more states

🌵 Arizona – Remote 🚗 Michigan – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $23 - $42 / hour

⏰ Full Time

🟠 Senior

🚔 Compliance

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Pathward

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Pathward is a federally registered financial institution that provides robust banking infrastructure, proven technology resource partners, and dynamic collaboration to assist third-party partners in delivering banking programs that meet customer demands. The company focuses on providing a variety of financial solutions including issuing, acquiring, digital payments, credit solutions, and professional tax solutions, among others. Additionally, Pathward supports commercial finance through working capital, equipment finance, structured finance, and insurance premium finance. Committed to financial inclusion, Pathward powers financial access and innovation through strategic partnerships, including efforts to support renewable energy loan growth.

1001 - 5000 employees

🏦 Banking

💸 Finance

💳 Fintech

📋 Description

• Work with internal and external Partners on the review of marketing material to ensure compliance with all Pathward, Network, and Regulatory guidelines • Review and approval of marketing materials against work papers to ensure quality and adherence to Pathward, Network, and Regulatory guidelines • Key participant on the Partner relationship team. Establish and maintain strong relationships with Partners through regular communication via phone, email, and meetings. • Collaborate with internal teams, including legal, compliance, and network operations, to address client needs and deliver solutions. • Facilitates, drives, and completes department specific program implementation tasks. • Completes submissions of programs to payment networks for their review and approval. • Trains Partners on and monitors their use of the marketing submission portal. • Manages the self approval process for assigned Partners by training them on the process, encouraging utilization, and ensuring Partners are meeting and maintaining qualification levels. • Maintains a thorough understanding of assigned Partners and their programs. • Builds relationships with internal and external stakeholders. • Conducts periodic reviews of Partners compliance to guidelines and rules and completes reports of the findings. • Remediates applicable Compliance Review findings. • Meets and maintains all Service Level Agreements as defined by department criteria. • Meets and maintains acceptable Quality Review scores as defined by department criteria. • Participates in enterprise projects relating to existing Partner assignments. • Other duties as assigned.

🎯 Requirements

• High School High School Diploma or equivalent • Typically requires a minimum of five years of related experience.

🏖️ Benefits

• Health insurance • 401(k) retirement benefits • Life insurance • Disability benefits • Paid time off • Annual performance-based incentive opportunity