Pathward
Pathward is a federally registered financial institution that provides robust banking infrastructure, proven technology resource partners, and dynamic collaboration to assist third-party partners in delivering banking programs that meet customer demands. The company focuses on providing a variety of financial solutions including issuing, acquiring, digital payments, credit solutions, and professional tax solutions, among others. Additionally, Pathward supports commercial finance through working capital, equipment finance, structured finance, and insurance premium finance. Committed to financial inclusion, Pathward powers financial access and innovation through strategic partnerships, including efforts to support renewable energy loan growth.
Senior Product Manager - Service Design
March 24
🌵 Arizona – Remote
🐎 Kentucky – Remote
+4 more states
💵 $86.3k - $159.3k / year
⏰ Full Time
🟠 Senior
✅ Product Manager
Pathward
Pathward is a federally registered financial institution that provides robust banking infrastructure, proven technology resource partners, and dynamic collaboration to assist third-party partners in delivering banking programs that meet customer demands. The company focuses on providing a variety of financial solutions including issuing, acquiring, digital payments, credit solutions, and professional tax solutions, among others. Additionally, Pathward supports commercial finance through working capital, equipment finance, structured finance, and insurance premium finance. Committed to financial inclusion, Pathward powers financial access and innovation through strategic partnerships, including efforts to support renewable energy loan growth.
📋 Description
• Drive innovative initiatives to establish design capabilities • Evangelize service design on behalf of Product Management • Create artifacts like Service Design Blueprints and Customer Journey Maps • Collaborate with stakeholders to draft business cases and functional requirements • Lead KPI growth by taking ownership of the product roadmap • Present vision, progress, and dependencies to executive stakeholders • Lead market research and trend analysis
🎯 Requirements
• 5+ years in product management, service design, or innovation • Ability to break down complex initiatives into actionable outcomes • Proven ability to engage stakeholders in granular discovery sessions • Strong data-driven analytical approach • Demonstrated experience working with senior leadership and cross-functional teams
🏖️ Benefits
• Comprehensive benefits package • Health insurance • 401(k) retirement benefits • Life insurance • Disability benefits • Paid time off
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