Senior Product Manager

6 days ago

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Steno

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Steno is a tech-enabled company that provides court reporting and litigation support services with a revolutionary approach. The company offers a full suite of services including court reporting, remote depositions through its Steno Connect Zoom app, and DelayPay, a deferred payment option for litigation services. Steno integrates technology to deliver customized financial and technical solutions tailored to the unique needs of legal firms, optimizing the litigation experience with minimal administrative effort. They serve court reporters, plaintiff firms, and defense firms, providing reliable, intuitive technology and exceptional customer service.

legal tech • legal services • court reporting • videoconfrencing

201 - 500 employees

Founded 2019

☁️ SaaS

🤝 B2B

📋 Description

• Own the entire client-facing experience, ensuring a seamless, intuitive, and efficient product journey. • Lead the product strategy and execution for Transcript Genius, Steno Connect, and the Firm Dashboard, integrating them as key components of the overall client experience. • Drive generative AI innovation across Steno’s product suite, identifying opportunities to enhance automation and efficiency. • Lead and manage a cross-functional squad, ensuring alignment between engineering, design, and business teams while driving execution on high-impact initiatives. • Define and prioritize the client-facing product roadmap, balancing user needs, business objectives, and technical feasibility to deliver measurable impact. • Bring structure to ambiguity—transforming complex problems into actionable plans and executing them efficiently. • Own and optimize key client-facing workflows, ensuring frictionless interactions between legal professionals and our platform. • Develop a deep understanding of our users through research, data analysis, and direct engagement, advocating for their needs in every decision. • Partner closely with engineering to drive technical execution, ensuring high-quality and scalable product development. • Collaborate with stakeholders across the company, ensuring buy-in and alignment on key product initiatives.

🎯 Requirements

• 7+ years of experience in product management, with at least 3+ years managing full product lifecycles from vision to optimization, preferably with AI, SaaS, or legal tech products • Strong technical acumen—able to communicate effectively with engineers and understand AI/ML capabilities • Experience leading cross-functional teams (squad leadership) to drive complex product initiatives • Exceptional problem-solving skills, with a track record of clarifying ambiguous situations • Strong UX and design intuition, ensuring seamless client experiences • Hospitality mindset—thrives in fast-paced environments and collaborates with empathy and poise under pressure

🏖️ Benefits

• Health, Vision, & Dental Benefits - generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental • Wellness/Mental Health - shared benefits to be used among employees and families • Flexible Paid Time Off - allowing employees to find balance in their lives • Options of Equity - we know our success is nothing without our team • Access to a 401k through Guideline • A home office setup and a monthly stipend to offset internet and phone costs