Technical Support Specialist, Danish Speaker

6 days ago

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Patrique Mercier Recruitment

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Description

• Join Patrique Mercier Recruitment JP as a Danish Speaking Technical Support Specialist, providing exceptional customer service from the comfort of your home in Greece! • This remote position allows you to blend the flexibility of working from home with the opportunity to experience the beauty and culture of Greece. • In this role, you will assist Danish-speaking customers with their inquiries regarding various technology products and services, ensuring they receive top-notch support and solutions. • If you have a passion for technology and customer service, this is the perfect opportunity for you! • Provide high-quality technical support to Danish-speaking customers through phone, email, and chat. • Troubleshoot and resolve customer inquiries related to technology products and services efficiently. • Document all customer interactions and solutions in the CRM system accurately. • Collaborate with teams to escalate and manage more complex technical issues. • Participate in ongoing training to enhance your product knowledge and improve support skills. • Gather customer feedback and suggest improvements to enhance the overall customer experience. • Assist in onboarding and guiding new team members as needed.

Requirements

• Fluency in Danish and English, both written and spoken. • Strong technical skills and the ability to troubleshoot effectively. • Excellent communication and customer service competencies. • Previous experience in technical support or customer service is desirable. • Ability to learn new technologies and processes quickly. • A self-motivated and organized individual who can work independently. • A willingness to embrace new challenges and adapt to a remote working environment.

Benefits

• Private Health Insurance • Training & Development • Performance Bonus • Fully Paid Training • Great Salary • Fully Paid Relocation Package ( flight, transfer and hotel )