Technical Support Engineer - Infrastructure, Azure Virtual Desktop

October 24

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Cloud • Productivity • Infrastructure • Continuity • Security

1001 - 5000

💰 $185M Venture Round on 2022-04

Description

• You will provide top-tier technical support for Microsoft Azure services • Respond swiftly and professionally to technical inquiries via phone, web submissions, and email • Educate partners on supported technologies, diagnosing issues, and guiding toward solutions • Take charge of your cases, prioritizing based on issue severity • Collaborate closely with sales teams to provide seamless support experience • Participate in regular training sessions

Requirements

• At least 2 years in technical support, with a solid grasp of Azure services • Problem-solving is your superpower, and you can quickly adapt to new environments • You're always eager to learn, experiment, and grow • Teamwork makes the dream work, and you thrive in collaborative environments • Your time management skills are on point

Benefits

• Non-Commissioned Bonus Plans or Variable Commission • 401(k) plan with employer match • Medical, Dental & Vision Insurance • Employee Assistance Program • Employer Paid Short & Long Term Disability, Life and AD&D Insurance • Flexible, Open Vacation • Paid Sick Time Off • Extended Leave for Life events • RTD Eco Pass (For local Colorado Employees) • Career Development Programs • Stock Option Eligibility • Employee-led Resource Groups