HR SOP Writer

December 20, 2024

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PCG Consulting Group International

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PCG Consulting Group International is a consulting firm specializing in providing scalable solutions in the fields of Healthcare, IT, and Project Management. They focus on delivering practical and effective solutions that help organizations achieve their goals. As a Minority Business Enterprise (MBE) and a member of the Illinois Business Enterprise Program, PCG prides itself on its diverse team of data experts and experienced professionals. They offer a wide range of services, including IT services, security and compliance, data services, healthcare solutions, and more. PCG is also certified in HITRUST compliance and PCI, ensuring a strong commitment to safeguarding business interests. Their approach as problem solvers and trusted advisors helps clients navigate the complex business landscape effectively.

Project Management • Information Technology • Healthcare Technology • Population Health Management • Contact Center

201 - 500 employees

Founded 2004

⚕️ Healthcare Insurance

📋 Description

• PCG Consulting Group is a leading minority-owned consulting firm based in Chicago, IL. • Our company specializes in providing innovative solutions to clients across various industries, with a focus on driving business growth and enhancing customer experiences. • The HR SOP Writer will be responsible for developing and refining standard operating procedures (SOPs) for HR processes to promote consistency, compliance, and operational efficiency. • This role involves working collaboratively with stakeholders to gather insights, document workflows, and ensure alignment with organizational policies and regulatory requirements. • The HR SOP Writer will play a key role in standardizing HR practices and supporting continuous improvement initiatives. • Identify priority HR process areas for SOP development based on organizational needs and compliance requirements. • Create clear, concise, and user-friendly SOPs for HR processes, ensuring consistency and adherence to organizational policies. • Review and refine pre-existing SOPs to align with current best practices and regulatory standards. • Facilitate working sessions with HR team members, subject matter experts (SMEs), and other stakeholders to gather detailed information about HR processes. • Act as a liaison between HR leadership and operational teams to ensure alignment and completeness of SOP content. • Incorporate stakeholder feedback into SOP drafts and ensure final approvals from relevant parties. • Conduct thorough reviews of documentation to ensure accuracy, clarity, and compliance with regulatory and organizational standards. • Maintain version control and documentation integrity for all SOPs. • Develop and maintain templates and style guides to standardize SOP formats across the organization. • Identify opportunities to improve HR processes and recommend updates based on documentation reviews. • Work with Learning and Development teams to create training materials or job aids based on finalized SOPs. • Provide guidance and support to HR staff on how to effectively use SOPs in day-to-day operations.

🎯 Requirements

• Proven experience in technical writing, process documentation, or similar roles, preferably within an HR or compliance environment. • Strong understanding of HR processes, policies, and best practices. • Exceptional writing and editing skills, with the ability to create clear and concise documentation for diverse audiences. • Strong facilitation and collaboration skills, with experience engaging stakeholders to gather and validate process information. • Proficiency in documentation tools and templates, such as Microsoft Office, Adobe Acrobat, or other process documentation software. • High attention to detail and organizational skills, with the ability to manage multiple priorities and meet deadlines. • Familiarity with regulatory and compliance requirements related to HR functions is a plus. • Bachelor’s degree in Human Resources, Business Administration, Technical Writing, or a related field (or equivalent work experience).