Peak Support
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
Team Leader - US Payroll Processing
March 14
Peak Support
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
📋 Description
• Oversee a small team of support staff • Play a pivotal role in driving process improvement initiatives • Guide team members and ensure tasks are completed efficiently • Maintain a thorough understanding of payroll processes
🎯 Requirements
• Bachelor's Degree preferred, but not required • Highly proficient in MS Excel, Google Sheets • At least 3 years of experience in US payroll processing • At least 2 years experience as a Team Lead in the BPO industry is preferred
🏖️ Benefits
• Work from Home • Exceptional team and tremendous opportunities for growth • Positive, encouraging, and performance-driven culture
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