Residential Sales Consultant

March 4

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Pella Windows & Doors of North Carolina and Southwest Virginia

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Pella Windows & Doors of North Carolina and Southwest Virginia is a company specializing in high-quality window and door solutions for homeowners and construction projects. They offer a wide range of products including replacement windows, patio doors, front entry doors, and various window styles such as bay, casement, and sliding windows. Pella has been recognized for its innovation in design and quality since 1925, providing customized and energy-efficient windows and doors for both residential and professional contractors. They also offer free in-home consultations to help customers choose the best products for their needs.

Windows • Doors • Rollscreens • Service • Installation

51 - 200 employees

Founded 1953

🛒 Retail

📋 Description

• The Pella Residential Sales Consultant works from a home office and conducts in-home sales appointments with customers. • If you live in London or surrounding areas, you are encouraged to apply! • Pella Corporation, a growing and stable company, is now looking for a Residential Sales Consultant for the greater London territory. • We are seeking a confident, outgoing Sales Consultant who is self-disciplined and enjoys a challenge. • We provide independence and an exciting, fast paced, and fun work environment. • We look for you to provide a competitive drive, outgoing nature, and the will to be the best Sales Consultant in the industry. • Retail Sales Consultants are responsible for performing in-home residential window and door replacement consultations. • These consultations will involve the following of Pella’s in-home selling process, product demonstrations, project evaluation and measuring, project estimating, closing the sale, following the job through the system, and collecting the payment after the install is completed. • Retail Sales Consultants will be responsible for managing all practices and procedures designed to increase sales, enhance profitability, and develop very satisfied customers. • All Retail Sales Consultants will be expected to generate repeat customers, referral customers, and new customers independent of Pella’s advertising and marketing efforts. • Be available for customer appointments during some evenings and every other Saturday. Rotating weekly schedule Monday - Saturday, and Monday -Thursday.

🎯 Requirements

• BS/BA, AA or Technical degree preferred, 2-4 year’s sales, customer service, or general business experience preferred. • Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable. • Proficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications. • Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.). • Excellent verbal and written English language skills are required as well as good public relations and customer service skills. • Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals. • Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers. • Must display excellent phone and email etiquette. • Must be able to present appropriate attitude for the situation when interacting with customers or coworkers. • Must be a team player and exhibit a strong desire to learn and promote self-growth. • Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. • Attention to detail is required. • Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. • Must be able to develop trust and confidence of customers, coworkers and managers. • Must present in a clean and neat physical appearance. • Must be able to investigate issues and resolve conflict in the best interests of the business and our customers. • Ability to subtract two digit numbers and to multiply and divide with 10s and 100s. • Ability to perform calculations using units of money, time, measurement, etc. • Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. • Ability to apply basic concepts of algebra, geometry and general business math. • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. • The employee is occasionally required to sit, stoop, or crouch. • The employee must occasionally lift and/or move up to 30 pounds. • Work environment with this job includes the typical office environment and frequent visits to construction jobsites or customer homes.

🏖️ Benefits

• Uncapped commission-based compensation • Monthly bonus opportunities • Base pay during training period • Hybrid work environment that includes your home office & appointments in the customer’s home • Full benefits package which includes medical, dental, and vision • In-depth training program that includes virtual & hands on learning • Quality engineered product solutions that are unmatched in the window and door industry • Smartphone, laptop computer, and product samples provided • Solid reputation of the Pella Brand