Residential Sales Consultant

January 20

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Logo of Pella Windows & Doors of North Carolina and Southwest Virginia

Pella Windows & Doors of North Carolina and Southwest Virginia

Pella Windows & Doors of North Carolina and Southwest Virginia is a company specializing in high-quality window and door solutions for homeowners and construction projects. They offer a wide range of products including replacement windows, patio doors, front entry doors, and various window styles such as bay, casement, and sliding windows. Pella has been recognized for its innovation in design and quality since 1925, providing customized and energy-efficient windows and doors for both residential and professional contractors. They also offer free in-home consultations to help customers choose the best products for their needs.

Windows • Doors • Rollscreens • Service • Installation

51 - 200 employees

Founded 1953

🛒 Retail

Description

• The Residential Sales Consultant is responsible for presenting the Pella Promise for a completely satisfying turn-key installation of replacement windows to homeowners. • Achieve individual sales goals through assertively presenting a compelling case for customers to choose Pella. • Understand customer wants and needs and translate our product offerings to match. • Strive for a first-time close and plan for and deliver effective follow up on the rest. • Proactively seek out new referrals through customer relationship networking. • Continually strive for a 100% “Very Satisfied” customer experience every time. • The RSC is required to adopt and deliver a structured sales presentation. • Prepare and present a price quote before leaving every appointment. • Follow up and respond to all customer questions within 24 hours. • Be available for customer appointments during evenings and Saturdays, in addition to weekday hours.

Requirements

• Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. • Individual’s motor vehicle record must also comply with company requirements. • Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities. • Ability to read and analyze documents related to contracts and work documents. • Ability to write reports and business correspondence. • Ability to verbally present information and respond to questions from customers, managers, and the general public. • Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors. • Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists. • While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. • The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. • The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. • Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. • The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.

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