Customer Success Manager

March 19

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Logo of PerformYard

PerformYard

Performance Management β€’ Employee Reviews β€’ Software β€’ SaaS β€’ HR software

51 - 200 employees

πŸ‘₯ HR Tech

☁️ SaaS

🀝 B2B

πŸ’° Seed Round on 2014-01

Description

β€’ The Customer Success Manager (CSM) will work to build long-lasting relationships with customers using PerformYard software β€’ Partner with customer personnel to implement and support product configuration β€’ Provide consultative advice, training, and support to ensure successful customer experience

Requirements

β€’ Bachelor's Degree β€’ Minimum of one year of Customer Success, Account Management, or related experience β€’ Detailed and action oriented β€’ Enthusiastic and proactive self-starter β€’ Empathy for customer experience β€’ Understanding or previous use of CRM or Customer Success tools β€’ Excited to operate in a fast-paced start-up environment

Benefits

β€’ Medical, dental, and vision health insurance benefits w/ HSA plan β€’ Disability insurance β€’ 401k plan β€’ Generous PTO β€’ Paid holidays and other benefits

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