Account Manager

6 days ago

Apply Now

Receive Emails with Similar Jobs

PhillyTech (SaaS Talent)

WebsiteLinkedInAll Job Openings

Staffing • Recruiting • Full-Time Hiring • Contingent Recruiting • Retained Recruiting

11 - 50

Description

• We're looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. • The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. • You will be responsible for maintaining the client’s overall level of satisfaction with all our services. • You will also handle a set client list for their day-to-day service requests as well as the pricing and equipment selection for both major and minor projects.

Requirements

• 2-4+ years of account management experience preferably with an MSP or IT services industry background. • Experience with technology as well as a high-level understanding of server and network environments. • Ability to multi-task and manage numerous concurrent priorities and deadlines. • Proficient with audits, spreadsheets, and other productivity software. • Must have experience using the Microsoft Office suite. • Communicate effectively in both business and technical contexts, through verbal and written mediums. • High level of professionalism including confidentiality, courtesy, fairness, personal integrity, and respect for others. • Basic technical and troubleshooting knowledge is a bonus. • Entrepreneurial self-starter who can thrive in the fast-paced, dynamic environment of their collaborative start-up culture. • Ability to think critically and creatively to contribute to a dynamic and collaborative team environment.

Benefits

• Fully Funded Health Insurance Plan (Free Insurance!). • Healthcare Savings Account & Reimbursement Account. • Company Funded Life Insurance Plan ($15,000 per employee – at $0 cost to employee). • Up to $100,000 Life Insurance w/o Physical Exam. • Dental Insurance included + Optional low-cost Vision Insurance + Additional Supplemental Insurance Options. • 401(k) & 401(k) matching (no vesting delay – 100% vested at time of contribution). • PTO + employee discounts + referral program and other bonus programs. • Crewhu (Employee Recognition Program).