Director of Client Success

22 hours ago

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PhillyTech (SaaS Talent)

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Staffing • Recruiting • Full-Time Hiring • Contingent Recruiting • Retained Recruiting

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Description

• Drive client success and satisfaction for a coaching company • Help clients renew or ascend coaching programs • Manage and support coaching team • Gather feedback for product improvements • Engage with community to provide support • Ensure high client engagement and retention rates

Requirements

• 4-6+ years of experience in client success & team leadership in the coaching services industry • Experience in digital marketing • Proficient in behavioral psychology & NLP • Studied or certified by coaching influencers • 100% commitment without side gigs • Compassionate listener with the ability to challenge others • Organized and able to handle multiple projects • Proficient with email and client tracking • Entrepreneurial spirit and experience in funnel building

Benefits

• Fully remote work culture • Work-life balance encouragement • Growth opportunity with a passionate team • Impact-driven environment • Competitive individuals • Opportunity to help change lives