Phoenix Cyber
Security Automation and Orchestration • Security Orchestration • Automation and Response • Data Protection • Endpoint Security
ServiceNow Developer
November 21
Phoenix Cyber
Security Automation and Orchestration • Security Orchestration • Automation and Response • Data Protection • Endpoint Security
Description
• Configure and customize core ServiceNow modules, such as GRC, ITSM, ITOM, HR, CSM, or other applications • Design, develop, and implement custom ServiceNow applications and modules to meet business requirements • Collaborate with stakeholders to gather requirements, understand business needs, and translate them into technical solutions within ServiceNow • Create and manage workflows and automated processes using ServiceNow's Flow Designer, Workflow Editor, and Business Rules • Build and customize UI components using ServiceNow’s UI policies, UI actions, client scripts, and Glide scripting • Develop and implement solutions for platform administration, including user access management, system configuration, and performance monitoring • Perform unit testing and support user acceptance testing to ensure high-quality code and proper functionality • Develop and maintain technical documentation, including design documents, architecture diagrams, and user guides • Provide ongoing support and maintenance for existing ServiceNow implementations, resolving issues and applying upgrades as needed • Actively participate in Agile development processes, including sprint planning, daily stand-ups, and retrospectives • Stay current with the latest ServiceNow releases and features, providing recommendations for platform improvements • Ensure compliance with security policies and best practices in ServiceNow development and data handling • Collaborate with IT teams to ensure integration with other enterprise systems, databases, and tools • Troubleshoot and resolve issues related to ServiceNow performance, functionality, and integrations • Develop and maintain integrations between ServiceNow and external systems using REST, SOAP, pre-built Spokes, and other integration technologies
Requirements
• 5+ years of Software Development experience • 3+ years of ServiceNow Development experience • Understanding of Java, Integration, and API Development experience • Demonstrated experience in development, implementation and deployment of ServiceNow modules using Agile DevSecOps techniques in a client environment • Demonstrated experience with ServiceNow platform capabilities in a client environment • Demonstrated experience with the ServiceNow Business Rules and the scripting aspects of the ServiceNow Platform • Secret/TS Security Clearance required • CompTIA Security+ • ServiceNow Certified System Administrator • Certified Scrum Master (CSM) or ICAgile Certified
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