Renewals Manager

March 19

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Pipe17

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Pipe17 is a company specializing in omnichannel order management, providing a seamless and automated solution for ecommerce operations. Their platform, the Order Hub, offers capabilities for merchants and 3PLs to process orders efficiently across multiple channels and applications, utilizing AI technology. Pipe17 integrates various commerce systems, warehouses, and ERPs without the need for extensive IT resources. It offers real-time inventory updates, exception management, and enables businesses to scale efficiently while reducing operational costs. The company focuses on streamlining order flows, enhancing connectivity, and ensuring profitable growth for ecommerce businesses.

ecommerce • integration • fulfillment • operations • inventory

11 - 50 employees

🛍️ eCommerce

☁️ SaaS

🤝 B2B

💰 $8M Venture Round on 2021-02

📋 Description

• We are looking for to add to our renewals team a Renewals Manager to help maintain and expand relationships with our current client base. • The role requires a combination of account management, sales, and customer success skills to effectively identify and close renewals opportunities. • The Renewal Manager is responsible for managing and growing the renewal revenue. • We need an individual contributor who is comfortable with ambiguity and knows how to develop internal processes to close a renewal effectively in a startup SaaS environment. • High achievers will be creative, persistent, and willing to step outside of their role at times. • This is an exciting opportunity for a driven and results-oriented individual to join a growing SaaS startup company and play a key role in driving revenue growth.

🎯 Requirements

• Minimum of 4 years experience in the software/tech industry • 5+ years of sales experience in a B2B sales or renewals environment • Experience in a Startup environment • Good communication skills (written and verbal) • Analytical, problem-solving, and troubleshooting skills • A team player • Solid project management and customer management skills • Understanding of current technology and SaaS applications • Understand integrations (using REST APIs) with cloud systems • Experience with configuring SAAS products • Soft skills to interact with customers over phone, email, zoom

🏖️ Benefits

• Competitive salary • Great healthcare + dental + vision coverage • Retirement plan • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need. • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation