Point Digital Finance, Inc.
Point Digital Finance, Inc. is a company offering innovative solutions for home equity investment, catering to homeowners across the United States. Founded in 2015, Point provides financial inclusion by allowing homeowners to unlock the value of their home equity with a unique Home Equity Investment (HEI) product. Unlike traditional loans, Point's HEI involves no monthly payments and has flexible credit requirements, making home equity access more attainable. The company partners with homeowners, offering a lump sum in exchange for a share in the home's future appreciation, without impacting the owner's control over their property. Point also offers a SEED down payment investment to assist future homeowners with their down payments.
Director of Servicing
February 22
Point Digital Finance, Inc.
Point Digital Finance, Inc. is a company offering innovative solutions for home equity investment, catering to homeowners across the United States. Founded in 2015, Point provides financial inclusion by allowing homeowners to unlock the value of their home equity with a unique Home Equity Investment (HEI) product. Unlike traditional loans, Point's HEI involves no monthly payments and has flexible credit requirements, making home equity access more attainable. The company partners with homeowners, offering a lump sum in exchange for a share in the home's future appreciation, without impacting the owner's control over their property. Point also offers a SEED down payment investment to assist future homeowners with their down payments.
📋 Description
• As the Director of Servicing, you will be responsible and accountable for all aspects of servicing operations, encompassing post-closing activities, performing and default servicing, as well as the administration of Home Equity Investments (HEIs). • This includes a strong focus on sub-servicer performance management, KPI development and monitoring, and project management. • You will oversee the execution of all servicing functions, ensuring accurate and timely processing and reporting across all product types, while maximizing portfolio performance and investor outcomes. • A key component of this role is driving high levels of customer satisfaction through effective servicing strategies and operational excellence. • This includes direct oversight of sub-servicers, establishing performance metrics specific to both loan and HEI products (including customer satisfaction metrics), and driving continuous improvement across all servicing functions. • You will partner cross-functionally with product, engineering, and within the Operations team to build a scalable, technology-enabled operational model and a world-class investor and customer experience for both loan and HEI products.
🎯 Requirements
• Operations Management Experience: A minimum of 7+ years of progressive experience in financial services operations. Exposure to mortgage operations, specifically servicing is beneficial. • Vendor Management Expertise: Proven experience in managing and overseeing vendor relationships, including performance monitoring, contract compliance, and issue resolution. This should include experience developing and monitoring KPIs. Mortgage sub-servicing relationship handling is a plus. • Leadership and Management Skills: Demonstrated ability to lead and manage teams, drive performance improvements, and foster a collaborative work environment. This includes experience in developing and implementing strategies and procedures. • Default Management: A strong understanding of default management processes. Experience overseeing default handling functions is a plus. • Critical Thinking & Problem Solving: Proven ability to leverage data to identify operational issues and generate process improvement insights. • Project/program management: Experience in structuring and coordinating cross-functional efforts with internal and external partners to drive operational outcomes. Formal project management skills (eg: PMP certification) a plus. • Regulatory Compliance Experience: A solid understanding of relevant regulations and compliance requirements related to mortgage servicing.
🏖️ Benefits
• Generous health benefits • Unlimited paid time off • Flexible remote & onsite work • Fully paid parental leave • Financial wellness • Extra work/life benefits
Apply NowSimilar Jobs
February 22
Lead efforts to engage major donors and secure funding for InterVarsity's national priorities and initiatives.
February 22
Anaqua
501 - 1000
Lead Operational Excellence in Foreign Filing at Anaqua, an IP management technology provider.
🇺🇸 United States – Remote
💰 Private Equity Round on 2019-02
⏰ Full Time
🔴 Lead
👔 Director
🦅 H1B Visa Sponsor
February 22
Lead major philanthropy efforts for American Rivers, cultivating significant donations from high-net-worth individuals.
February 22
As Director of Client Development, manage high value clients for Foodsmart's telenutrition services. Lead service delivery and account strategy for growth.
February 21
Manage Member engagement and develop relationships for Bearings & Power Transmission Division. Oversee recruitment of new Members and Supplier management.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.