Senior Manager - Technical Delivery, Salesforce

August 5

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Electronic health records • EHR • EMR • long-term care • software

1001 - 5000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2022-03

Description

• Reporting to the Director, Technical Delivery, this role will be responsible for leading a cross-functional team of application engineers, business analysts, and test engineers operating in an agile framework. • This is a critical leadership role driving the success of key digital transformation initiatives by fostering trust, collaboration, innovation, commitment, accountability, and team results. • This role is instrumental in delivering high-quality solutions that meet our business objectives and exceed customer expectations.

Requirements

• Bachelor's degree in computer science, Information Technology, or equivalent experience. • Minimum 10 years of experience with at least 5 years leading a cross-functional highly effective team in the IT industry bringing strong leadership, communication, interpersonal, self-management, and conflict resolution skills. • Experience and certification in Salesforce Cloud and integrations and NetSuite • Knowledge and experience of the following applications: Salesforce CPQ, Sales Cloud, Experience Cloud, Revenue Cloud, Marketo, Hubspot, Zuora, Gainsight, Kantata (Kimble), NetSuite, Boomi, Conga etc. • Experience managing performance, coaching and mentoring talent and demonstrated success attracting, developing, and retaining top performers. • Experience working in agile (Scrum, Kanban) and waterfall methodologies. • Knowledge and experience working with DevOps, automation and manual testing and business analysis processes • Proven track record to coach the team to navigate complex infrastructure and business systems projects, aiming to complete them on time and budget, to deliver value and quality. • Excellent presentation, written and verbal communication skills with strong attention to detail • Strong project management skills with the ability to plan, manage and control resources, timelines, and budget. • A strong business acumen with the ability to proactively balance business, performance and people leadership needs on a team. • A strategic mindset with the ability to foresee and understand end-to-end processes, dependencies, and downstream effects.