Head of Solutions Engineering

January 28

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Polly

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Polly is a company transforming the mortgage capital markets through its vertically integrated solution that spans the entire mortgage value chain, from rate lock through loan sale and delivery. Leveraging cloud-based technology, Polly automates and optimizes processes for lenders of all sizes, enhancing scalability, efficiency, and security in mortgage operations. Polly offers a Platform Product and Pricing Engine, Loan Trading Exchange, and Data & Analytics tools that empower users with better data visibility and decisions. Polly's use of artificial intelligence allows loan officers to manage ineligible loans better, improve loan outcomes, and enhance customer satisfaction. The company focuses on innovation and client engagement to drive updates and improvements, ensuring that customers receive the most advanced solutions available in the mortgage industry.

- employees

💸 Finance

💳 Fintech

🤖 Artificial Intelligence

💰 $37M Series B on 2022-01

📋 Description

• Collaborate with the sales and product teams to understand customer requirements and create tailored technical solutions that align with their needs. • Lead technical pre-sales activities, including product demonstrations, presentations, and technical workshops for clients to showcase the value and capabilities of our products. • Act as a subject matter expert for capital markets and our products, understanding their architecture, features, and integration possibilities. • Design and develop proof-of-concept solutions, prototypes, and custom demos to address specific customer use cases and challenges. • Provide in-depth technical guidance and support to customers during the implementation phase, ensuring seamless integration and optimal utilization of our solutions. • Troubleshoot complex technical issues, working closely with the customer's technical teams to identify root causes and develop effective solutions. • Collaborate with the engineering and product development teams to communicate customer feedback, feature requests, and improvement suggestions to influence product roadmaps. • Stay up-to-date with industry trends, emerging technologies, and competitive landscape to provide informed recommendations and insights to the organization. • Mentor and provide guidance to junior members of the solutions engineering team, promoting knowledge sharing and skill development.

🎯 Requirements

• Proven experience in Capital or secondary markets including pricing, hedging, and loan sales. • Experience using PPE and other capital markets software. • Excellent problem-solving skills and the ability to build bespoke solutions. • Exceptional interpersonal and communication skills, including the ability to present technical information to both technical and non-technical audiences. • Prior experience in mentoring or leading junior team members is preferred. • Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail. • Strong customer-focused attitude with a keen understanding of how to address customer needs and pain points. • [Preferred / not required] Strong technical background with expertise in software development, systems architecture, and cloud technologies.

🏖️ Benefits

• 100% paid medical/vision/dental/disability/life insurance • Flexible vacation • Remote environment