Product Operations Manager

October 18

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Pomelo Care

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💰 $8M Seed Round on 2021-08

Description

• Empower the product and technical organizations at Pomelo to help mothers have healthy babies • Become an expert in all of Pomelo’s products, and help define business processes that surround them. • Serve as a thought and execution partner to our technical functions including engineering, product, design, and data science. • Collaborate with our clinical, clinical operations, market operations, and other teams to understand their operational needs and help improve their processes with product or technical support. • Execute and continuously improve processes leading up to feature launch to ensure a successful launch, as well as provide ongoing support of our product and patients.

Requirements

• 5+ years professional experience in digital product operations, or similar operational experience working closely with a technical team on a digital product • Strong analytical and problem-solving skills: SQL experience is preferred, but at a minimum you’re comfortable working with spreadsheets and pivot tables. • Passionate about the problem Pomelo is trying to tackle • Scrappy and able to build operational processes from 0, but also have the vision to know how to scale them when needed • Comfortable scoping and tackling ambiguous problems • Comfortable learning about and working across different technical systems • Willing to roll up your sleeves and tackle any operational challenges, no matter how big or small • Excited to work cross-functionally across technical and non-technical stakeholders, including folks who do not have as much product knowledge or expertise as yourself • A strong communicator who can quickly understand the needs of different audiences and adapt communication appropriately

Benefits

• Equity options • Competitive salary • Total compensation package that includes other opportunities