Service Operations Specialist

October 11

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Pragma Platform

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎮 Gaming

☁️ SaaS

🔌 API

Description

•Pragma is creating a backend game engine for online communities. •Join a passionate, remote-first team with experience from top studios and companies. •Maintain, administer, and build infrastructure resources for game studios. •Work closely with game studios on infrastructure requirements and participate in on-call rotation.

Requirements

•Experience using AWS to construct distributed, highly scalable systems. •Understands the development process and deployment pipelines of games, such as content, online services, game clients and game servers •Experience with minimizing cost and complexity of hosted infrastructure •Has considerable experience responding to live operations incidents; both in order to support return to service, and also participating in root cause analysis to help identify solutions to prevent the same incident from happening in the future. •Experience integrating/maintaining APIs/SDKs to remote applications, especially game platforms.

Benefits

•A remote-first work environment with semi-annual in-person meetups •Competitive pay •100% employer-paid medical, dental, vision coverage for primary policyholders; 80% employer-paid coverage for eligible dependents. •401(k) retirement plan with company match •Flexible vacation •Remote friendly perks •Paid parental and family care leaves •Long term and short term disability