Associate Director - Product Operations

September 5

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Precision Medicine Group

WebsiteLinkedInAll Job Openings

Moving Science Closer to Health

1001 - 5000

💰 $35.2M Venture Round on 2021-03

Description

• Collaborate and define process for product management – feature intake, feature prioritization, release planning, release execution, post release. • Collaborate with product engineering head and define process for engineering- scrum teams, team capacity & estimation, sprint execution, sprint deliverables. • Collaborate with product QA and define process for sprint QA, SIT, performance testing and validation. • Identify deliverables and documentation scope across all teams and release phase. • Create RACI for all roles in the product organization. • Configure workflows in product management and product execution tools (such as JIRA). • Create dashboards and reports across JIRA for status and health monitoring of product lifecycle. • Collaborate with product management teams to publish the objectives, initiatives for every release. • Collaborate with product managers to complete the decomposition and identify the initial scope release. • Enable discovery workshops across product management, engineering and QA. • Collaborate with engineering and QA to estimate the initial scope. • Lead the release planning across teams to finalize the scope and timelines of every release. • Publish the release scope and timelines with a release plan and a release schedule. • Monitor the progress of the release and product weekly release status report. • Identify risks and plan for risk mitigation plans. • Enable product operations analyst for managing scrums to build the product based on planned agile sprints. • Enable product operations analyst for managing QA and validation activities. • Enable product operations analyst for deployment across environments. • Enable product operations analyst for release planning activities (documentation, release notes). • Provide release updates to other functional groups – product support, product services, sales and marketing team. • Publish operations and efficiency metrics of product management, engineering and QA. • Enable setting up of hyper care team for post release support. • Lead collaboration efforts with product support team for triage and to enable support across Product, engineering and QA for post release issues. • Build and lead a high-performing team of product operations analysts, fostering a culture of continuous learning and improvement. • Set clear objectives, provide coaching and mentorship, and evaluate team performance.

Requirements

• 12+ years of experience in product/portfolio/project operations management • Strong experience in setting up of operations in a product organization • Strong experience of release management experience (End to end) • Strong program management experience • Scrum master experience in a product management organization • Strong experience in setting up reports and workflows in JIRA • Experience in creating and publish status reports for a product organization • Deep experience in Agile development concepts • High people skills and collaboration • Ability to handle high pressure situations and enable cross team collaborations. • Analytical mindset with the ability to use data-driven insights to inform decisions. • Strong problem-solving abilities and the ability to make critical decisions in high-pressure situations.