Senior Customer Success Partner

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Shopping Engine Services • Product Data Optimization • Campaign Management • Where to Buy Services for Manufacturers • Agency Shopping Engine Services

201 - 500

💰 Venture Round on 2018-10

Description

• Senior Customer Success Partner managing relationships for Tier 1 Strategic Accounts. • Focus on revenue generation through ARR and ensuring subscription health. • Responsibilities include conducting business reviews, managing renewals, driving upsells, and cultivating client relationships.

Requirements

• Bachelor's degree in Business, Marketing, Computer Science, or related field; advanced degree or equivalent experience preferred. • Proven senior-level experience in technology or related industries. • Deep understanding of technology and e-commerce sectors, including market trends and emerging technologies. • Exceptional communication and presentation skills, with the ability to simplify complex concepts effectively. • Strong relationship-building skills demonstrated through successful stakeholder engagements. • Strategic thinker with a keen business acumen aligning evangelism efforts with organizational objectives. • Effective leadership capabilities to inspire and influence stakeholders. • Strong networking and interpersonal skills for engaging with diverse audiences. • Ability to thrive in a fast-paced environment, managing multiple priorities effectively. • Passion for technology, innovation, and promoting products and services.

Benefits

• Flexible work-from-home arrangements • 401K Match • Flexible vacation • Medical/Dental/Vision • 16 weeks of paid parental leave (US) • Technical stipend • Professional development programs • Wellness programs