Customer Service Specialist, Remote
November 7
Description
• Customer Service Specialist works under supervision in Patient Financial Services. • Handles a large volume of inbound calls related to accounts. • Assists patients with requests for information, complaints, and resolving issues. • Responsible for data analysis throughout all functions of revenue cycle. • Contacts payer and makes hard inquiries on account status if needed. • Must be knowledgeable of the entire Revenue Cycle and Epic. • Ensures all work is compliant with privacy, HIPAA, and regulatory requirements.
Requirements
• High School diploma or equivalent OR post-high school diploma / highest degree earned • 2 years - Billing, bookkeeping, accounting
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