Prompt Therapy Solutions Inc
Prompt Therapy Solutions Inc. is a company that provides therapy-focused software solutions designed to enhance the efficiency and profitability of clinics. They offer a range of features including AI-powered scheduling, patient management, billing, and reporting tools. Their platform caters to various practice sizes, from startup clinics to large enterprises, aiming to optimize clinic operations and improve patient satisfaction. The company's AI solutions help streamline workflows for roles such as front desk staff, therapists, billers, and clinic owners. Through advanced analytics and automated processes, Prompt Therapy Solutions seeks to modernize practice management and drive growth for therapy providers.
IT Helpdesk Technician
February 17
Prompt Therapy Solutions Inc
Prompt Therapy Solutions Inc. is a company that provides therapy-focused software solutions designed to enhance the efficiency and profitability of clinics. They offer a range of features including AI-powered scheduling, patient management, billing, and reporting tools. Their platform caters to various practice sizes, from startup clinics to large enterprises, aiming to optimize clinic operations and improve patient satisfaction. The company's AI solutions help streamline workflows for roles such as front desk staff, therapists, billers, and clinic owners. Through advanced analytics and automated processes, Prompt Therapy Solutions seeks to modernize practice management and drive growth for therapy providers.
📋 Description
• Job Title: IT Helpdesk Technician • Prompt is revolutionizing healthcare by delivering highly automated and modern B2B enterprise software to rehab therapy businesses. • Seeking a highly skilled IT Helpdesk Technician to join our dynamic IT team. • Provide essential support to internal users, ensuring efficient operation of their systems and resolving technical issues promptly. • Thrive in a fast-paced environment, enjoy problem-solving, and possess excellent communication skills.
🎯 Requirements
• Proven experience as an IT Helpdesk Technician or similar role. • Strong knowledge of computer hardware, operating systems, and software applications. • Familiarity with network troubleshooting tools and techniques. • Excellent problem-solving and communication skills. • Ability to prioritize tasks and manage time effectively. • Customer-oriented mindset with a passion for delivering exceptional support. • Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. • Bachelor’s degree in Computer Science, Information Technology, or relevant field preferred.
🏖️ Benefits
• Competitive salaries • Remote/hybrid environment • Potential equity compensation for outstanding performance • Flexible PTO • Company-wide sponsored lunches • Company paid disability and life insurance benefits • Company paid family and medical leave • Medical, dental, and vision insurance benefits • Discounted pet insurance • FSA/DCA and commuter benefits • 401k • Credits for online and in-person fitness classes/gym memberships • Recovery suite at HQ – includes a cold plunge, sauna, and shower
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🇺🇸 United States – Remote
💰 $105M Series D on 2000-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
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