Client Success Manager

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Propeller Industries

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Propeller Industries • Finance • Accounting • Technology • SaaS

51 - 200

💰 Private Equity Round on 2020-08

Description

• Expanding Client Success team seeks experienced Client Success Manager • Cultivating trusted client relationships to drive value and satisfaction • Supporting client engagement and business value with internal teams • Instrumental in upselling and cross-selling opportunities

Requirements

• 5+ years relevant work experience in client-facing customer success, account management, or strategic consulting organization • Self-starter, creative problem solver, strategic, and client-focused • Ability to navigate client organizational structures • Knowledge of market trends and client success industry trends • Excellent communication, facilitation, and presentation skills • Proven track record servicing strategic accounts • Ability to handle escalations and difficult situations • Ability to work in a fast-paced environment

Benefits

• Generous Paid Time Off and Holiday pay • Comprehensive health benefits including dental and vision • Short and long-term disability • Life insurance • HSA contribution • Paid Family Leave • 401k match • Remote work