Client Support Specialist

6 days ago

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PureCars

WebsiteLinkedInAll Job Openings

Digital Marketing • Search Engine Marketing (PPC) • Display Advertising • Dealer Solutions • Social Media Marketing

201 - 500 employees

☁️ SaaS

💰 Venture Round on 2019-05

Description

• Assist in the initial new client account setup to enable tracking of campaign performance, and proprietary PureCars platforms • Implement Google Analytics and Google Tag Manager on customer websites. • Review and complete client/setup support cases as clients and teammates submit them within Salesforce.com • Troubleshoot Google Analytics and Google Tag Manager settings and setup • Conduct audits of Google Analytics and Google Tag Manager to ensure PureCars products are still functioning properly • Draft technical requirements document analytics configurations for Google Analytics including Google Analytics 4 (GA4) • Communicate analytics requirements and best practices to internal team and clients • Partner with internal teams to troubleshoot any additional product support issues as they arise

Requirements

• Familiarity with Databases (SQL,MongoDB, PostgreSQL, MySQL) • Familiarity with Java, JavaScript, or relatable programming languages • Experience working within Google Tag Manager and cross-domain tracking within Google Analytics • Web Development (JavaScript, HTML) background • Strong analytical, quantitative, and problem-solving skills • Experience working within Microsoft Bing, Doubleclick, Google AdWords, and/or Salesforce.com a major plus!