Glass Division Sales Engineer

November 7

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Pyrotek

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1001 - 5000

Description

• Pyrotek’s Sales Engineers manage and increase sales of technical products to customers. • Establish and grow sales accounts, exceeding expectations and negotiating pricing. • Provide technical support and maintain awareness of competitors’ activities. • Draft and price quotes, ensuring customer expectations are met. • Collaborate with internal teams and visit customers to enhance relationships.

Requirements

• Bachelor’s degree in business, engineering, or a related technical discipline, plus five (5) years of interrelated work/sales experience in a technical or process related industry. • Experience within the container glass industry, specifically in IS parts, refractories, and ware handling, a plus. • Customer Service. Passion for providing a high level of customer service and executing business development activities. • Proven ability to manage difficult or emotional customer situations, respond promptly to customer needs, solicit customer feedback to improve service, and respond timely to requests for service and assistance. • Ability to consistently meet timelines and commitments. • able to organize, contact, confirm and book complex trips, to multiple customers, in order to cost-effectively maintain and grow the customer relationship. • Business Acumen. Ability to build relationships and sell technical solutions in an industrial setting. • Demonstrated understanding of business implications of decisions. • Adept at balancing profitability and customer sustainability and growth by pricing products and services accordingly. • Demonstrated knowledge of industry, market, and competitors. • Ability to identify external threats and opportunities and institute and adapt strategies based on the organization’s strengths and weaknesses, the competitive environment and changing conditions. • Affinity for setting and achieving challenging goals. • Proven record of persistence and overcoming obstacles. • Desire to measure self against standard of excellence. • Willingness to take calculated risks to attain goals. • Core Business Skills. Ability to exercise sound judgement and discretion in handling of proprietary and confidential information. • Ability to work independently, without significant direction and to use resources effectively to “figure it out”. • Strong critical thinking skills, judgment and keen attention to detail and accuracy. • Exceptional prioritization, time management and organizational skills. • Ability to write routine reports and correspondences. • Ability to work within an approved budget. • Experienced in developing and implementing cost saving measures. • Accomplished in contributing to revenue and profitability. • Ability to utilize organizational resources to align work with strategic goals. • Core People Skills. Ability to positively interact and work collaboratively with diverse group of people at all levels of the organization. • Genuine with high ethical standards and values and personal integrity and honesty. • Ability to apply a large measure of common sense to a variety of situations. • Computer/Applications Skills. Proficient computer skills using a variety of software applications systems. • Working knowledge of Microsoft Office Products, Power Bi, Visual, and ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) Systems. • Communication Skills. Ability to speak clearly and persuasively in person or over the phone in positive or negative situations. • Able to listen and obtain clarification and respond well to questions. • Proficiency in writing clearly and concisely and editing work for spelling and grammar. • Travel. Ability to travel to customer and Pyrotek facilities up to 50%. Regular overnight travel required. U.S. Passport or ability to obtain.