Account Representative - Client Services

4 days ago

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Quadax, Inc.

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Healthcare EDI Clearinghouse • Revenue Cycle Management Software & Solutions • Reimbursement Support Services • Technology • Analytics

501 - 1000

Description

• Account Representatives act as a conduit between clients and Quadax • Interact with both clients (hospitals and physician practices) and Quadax personnel • Assist clients with setup, some implementation, and daily operations of Quadax electronic claims processing software called Xpeditor • Train staff on product features as well as everyday use • Read multiple reports and try to identify billing trends for clients • Present clients with additional products and features • Contact different insurance payers while researching reasons why medical claims did not pay or pass edits • Assist clients in writing custom data converts and test these upon implementation • Other duties as assigned

Requirements

• Must currently reside in Michigan near Lansing or Grand Rapids • Bachelor’s degree preferred • Detail oriented and good investigative and software troubleshooting skills • Must be able to multitask • Knowledge of medical billing practices or Electronic Data Interchange processes • Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication • Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product • Sufficient public speaking skills • Must be willing to travel via plane with overnight stays • Ability to maintain confidentiality

Benefits

• Competitive benefits package including PTO • Flex scheduling • Health insurance • Dental insurance • 401k • Employee referral program • Various monthly wellness driven initiatives • Clean, modern work space • Conservative and health conscious culture • Paid Holidays • Basic Life Insurance and Short Term Disability plans at no cost • Yearly reviews with salary increases and opportunity for career advancement