Success Architect
October 20
🇺🇸 United States – Remote
💵 $130k - $150k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏛️ Architect
🦅 H1B Visa Sponsor
Description
Coming to work with an amazing and talented team Working hard, learning a ton, and having fun every day Delivering and leading customers through the Qualified Implementation Framework Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products Document technical requirements in order to implement a Qualified Data Model aligned to our customers business objectives Establish a deep consultative relationship with various client business units Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products Conduct Quarterly Business Reviews with key stakeholders Identify successful customers and work with our Marketing team to turn them into advocates with case studies and testimonials Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap Executive analysis of customer health score to achieve renewal targets
Requirements
3+ years of Mid Market/Enterprise software experience Excellent interpersonal, communication, persuasion, presentation and writing skills Deep working knowledge of Salesforce CRM Working knowledge of marketing automation systems Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution Must be willing to work in a fast-paced startup environment with multiple roles You possess a bachelor's degree Passion for making customers successful with software solutions
Benefits
Offers Equity Offers Bonus
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