Technical Customer Support Specialist

2 days ago

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Description

• PLEASE NOTE: This job is available to people in the Philippines only. • We are looking for a talented, customer service-oriented, and highly tech-savvy individual. • In this role, you will deliver excellent customer service by providing quick and accurate responses to our callers. • You will be responsible for answering client inquiries via phone and assisting the client with their technical concerns. • Hours: This is a full-time position with working hours from 9AM to 5:00 PM EST (9PM to 5AM PH Time). • Pay is $1200 a month (Structure: Payroll is done weekly, $300 per week and will be paid through Wise). • Permanent work-from-home job.

Requirements

• Previous experience in a technical support role or similar position. • Excellent written and verbal communication skills in English. • Strong technical knowledge and familiarity with various technology products, platforms, and software. • Ability to diagnose and troubleshoot hardware and software issues. • Patience and empathy when dealing with customers and their technical challenges. • Strong problem-solving and analytical skills. • Ability to work independently and in a team environment. • Excellent time management and organizational skills. • Availability to work from 9:00 AM to 5:00 PM EST.