Customer Success Manager

2 days ago

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Logo of Quisitive

Quisitive

You envision the future of your business. We take you there.

Digital Transformation Services • Azure Migration • Azure Development • Cloud Migration • Data Science

501 - 1000

Description

• Provide technical leadership and growth for subscription-based customers • Being the “Voice of the Customer” to secure Quisitive solutions and resources which satisfy client business needs • Building trusted one-to-many relationships in client organizations and understanding their desired outcomes • Promoting and positioning Quisitive solutions and services with the goal of growing revenue • Supporting planning and roadmap activities between customers and Quisitive teams • Advocating for Quisitive team members by providing two-way feedback on service delivery, risks, and opportunities • Communicating and managing resourcing and service escalation when necessary • Gathering, organizing, and documenting business objectives and issues; including report creation

Requirements

• 5-8 years of project, account, and/or customer management experience and history of attaining client growth targets • Level 100-200 understanding of Microsoft cloud products (Microsoft 365, Azure, Copilot, etc.) from a business user perspective • Experience in the Information Technology services and/or consulting industry • Ability to obtain Microsoft technical certifications in first three months • Ability to work in an Agile environment • Bachelor’s Degree or equivalent

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