Customer Service Representative - Bilingual
6 days ago
Description
• Answer inbound customer calls. • Assist customers by problem-solving and de-escalating situations. • Handle a high volume of customer inquiries. • Personalize the experience for each caller. • Confirm refunds, take payments, place orders, analyze account data, and promote products.
Requirements
• Bilingual in Spanish and English preferred. • Self-provided computer or laptop with Microsoft Operating System. • Headset compatible with HSN specifications. • High-speed internet connection required. • Available to work weekends and holidays as required. • Must reside in Georgia, Florida, Tennessee, or Virginia.
Benefits
• Health care benefits starting on day 1. • 401(k). • Paid time off. • Tuition reimbursement. • Employee assistance program. • Parental leave. • Paid volunteer hours. • Company discounts. • Comprehensive Total Rewards package.
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