Inpatient Customer Success Analyst

2 days ago

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Qventus, Inc

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Prescriptive analytics • Hospital Operations • Healthcare • Lean • Performance Improvement

51 - 200

Description

• Support a Customer Success Partner • Support the CS team to improve KPI Metrics • Support client adoption and buy in • Support creation of compelling data stories • Support client referencability • Contribute to team efficiency • Drive progress on open initiatives • Coordinate cross-functional internal work • Help minimize project disruptions • Continuously assess Client Health • Support engagement leadership to deliver client engagements • Manage project resources, timelines, and budgets • Support engagement leadership in identifying necessary resources • Create high-quality executive level deliverables

Requirements

• Up to 5 years of project/program management experience • Track record of high-performing deliverables • Proficiency with pulling data reports • Ability to paraphrase a body of work • Ability to prepare for and facilitate meetings • Ability to follow the data to identify issues • Ability to prioritize work with conflicting deadlines • Ability to understand basic financial principles • Ability to synthesize insights succinctly • Ability to travel up to 25-50% across the US

Benefits

• Open Paid Time Off • paid parental leave • professional development • wellness and technology stipends • generous employee referral bonus • employee stock option awards