Radiant Digital
Radiant Digital is a marketing and technology company specializing in digital transformation solutions. They offer a range of services including web development, digital marketing, and IT consulting, helping businesses to enhance their online presence and streamline their operations through innovative digital strategies.
Application Transformation • Workforce Transformation • IT Transformation
Support Specialist
March 18
Radiant Digital
Radiant Digital is a marketing and technology company specializing in digital transformation solutions. They offer a range of services including web development, digital marketing, and IT consulting, helping businesses to enhance their online presence and streamline their operations through innovative digital strategies.
Application Transformation • Workforce Transformation • IT Transformation
📋 Description
• Advise customers on optimizing recruitment processes • Respond to customer inquiries with timely, friendly advice • Support users in troubleshooting issues • Review job descriptions for effectiveness on job boards • Work closely with other teams to continuously improve customer experience
🎯 Requirements
• Tech-savvy with comfort in using modern productivity tools • Excellent communication skills, with the ability to guide users patiently • Self-motivated with a drive for career growth in a tech startup • Availability to work specified hours, including rotating weekends and holidays • A college or university degree • 1-3 years of professional or internship experience • A positive attitude and eagerness to help customers • Bonus for experience in customer support, technical education, account management, or writing
🏖️ Benefits
• health • dental • life • AD&D insurance • employee wellness • 401k plans
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🇺🇸 United States – Remote
💵 $14 / hour
💰 $2.5M Debt Financing on 2016-06
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
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