User Experience Designer

November 7

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RafterOne | An IPG Company

WebsiteLinkedInAll Job Openings

Salesforce Commerce Cloud Implementation • Salesforce Implementation • Salesforce Service Cloud Implementation • Managed Services • Digital Marketing

501 - 1000 employees

☁️ SaaS

🤝 B2B

Description

• RafterOne is looking for a UX/UI Design Lead to join its Digital Experience Practice (DxP). • Oversee design across all phases of UX engagements for B2B and B2C clients. • Involved in pre-sales and discovery, concept development, final designs, implementation, QA support, and launch. • Drive design efforts by applying user-centered design principles while collaborating closely with clients and cross-functional project contributors. • Develop and champion user-centered design processes, guiding internal and external cross-functional teams toward impactful design solutions. • Create UX design deliverables based on research findings and best practices, including high-fidelity mockups, clickable prototypes, interaction design, and comprehensive design documentation, while overseeing quality and consistency. • Design mobile-first solutions optimized for scalability, performance, and accessibility across all viewports and devices. • Develop and maintain style guides, UI kits, and design systems, along with detailed design specifications and annotations, to ensure seamless handoff to development teams. • Leverage available research to inform design strategy and decision-making, with the ability to independently conduct research, usability testing, and validation exercises when needed. • Lead and manage client presentations, workshops, and requirements-gathering sessions, aligning design outcomes with overall business goals. • Mentor and guide junior designers, providing constructive feedback, guidance, and oversight to maintain high-quality deliverables. • Lead and support business development efforts by contributing design expertise to high-profile pursuits, pitches, estimates, and proposals to secure strategic client engagements. • Oversee design QA and launch readiness reviews, ensuring alignment with design specifications, usability standards, accessibility, and brand consistency.

Requirements

• 8+ years as a UX design practitioner. • A design-related bachelor’s degree or equivalent work experience. • A portfolio of strategic UX engagements and strong examples of high-quality UX/UI design work. • Expert-level proficiency in Figma and Adobe Creative Suite, with a strong understanding of design systems, advanced prototyping, and collaborative workflows. • Keen attention to detail, coupled with a data-driven design approach and a refined visual aesthetic. • Deep knowledge of user-centered design principles and methodologies, with experience applying them to complex and multi-disciplinary projects. • Demonstrated ability to lead UX workshops, facilitate client collaboration, and apply design-thinking techniques to align project outcomes with business goals. • Strong organizational skills, with the ability to manage multiple projects and meet deadlines in a fast-paced environment. • Solid understanding of development processes, web-based frameworks, and advanced accessibility standards. • Previous agency experience, with a strong track record of working on both B2C and B2B platforms, is preferred.