Ritchie Bros.
Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide.
Auctions • Transportation • Construction • Mining • Forestry
Senior Total Loss Customer Care Specialist
April 1
🇺🇸 United States – Remote
💵 $45.1k - $67.7k / year
⏰ Full Time
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
Ritchie Bros.
Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide.
Auctions • Transportation • Construction • Mining • Forestry
📋 Description
• Responsible for understanding and supporting the process of obtaining vehicle title transfer paperwork • Assist vehicle owners and stakeholders to keep them informed of the process • Leverage tools provided to drive best in class outcomes
🎯 Requirements
• 4 or more years prior auto insurance claims handling experience • Ability to craft sound and concise sentences and exhibit superior customer service • Ability to type 40+ WPM • Detail-oriented with all assigned work • Display a team player mannerism • Provide excellent customer service • Quick learner who is highly organized and adaptable • Strong research and problem-solving skills • Ability to work under pressure and meet deadlines • Ability to adapt to constant change
🏖️ Benefits
• Medical, dental, and vision insurances • Basic life insurances • 401k plan with 100% match up to 4% • 15 days of PTO each year
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