Patient Access Consultant

6 days ago

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Description

• Under general supervision, manages reimbursement activities, claim submissions, and patient assistance programs. • Engages with customers including patients, providers, and field reimbursement teams. • Provides exceptional customer service, resolves requests, and escalates complaints. • Analyzes reimbursement trends and ensures compliance with policies and procedures. • Maintains confidentiality of patient-sensitive information and provides training to associates.

Requirements

• High school diploma or GED required. • Requires broad training in business administration, accounting, computer sciences, medical billing and coding, or customer service. • Five years (5+) of directly related and progressively responsible experience required. • A two-year degree can be used in lieu of 2 years experience; a four-year degree in lieu of 4 years experience.

Benefits

• Traditional offerings like medical, dental, and vision care. • Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness. • Support for working families including backup dependent care, adoption assistance, and infertility coverage. • Paid parental leave and paid caregiver leave. • Variety of training programs, professional development resources, and opportunities for mentorship and volunteer activities.