Senior Account Manager

November 13

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Red River

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Integration Services • Collaboration • Help Desk • Consulting • Managed Services

501 - 1000

Description

• Red River seeks a Senior Account Manager to ensure client success • Manage client relationships and financials, oversee onboarding and service delivery • Implement a Client Stakeholder plan to strengthen relationships with key client stakeholders • Inform clients of new capabilities and propose ideas and solutions for ongoing benefits

Requirements

• Executive level presence with experience interacting with C-suite • Strong communication skills with experience discussing project deadlines, responsibilities and goals with clients • Organizational and time management skills to stay ahead of regular deadlines and to organize projects, clients’ files and other important tasks • Problem-solving and critical thinking skills to quickly find creative solutions to any client issues that may arise • Presentation skills to build strategies and report them clearly and professionally to both clients and employees • Account management experience to operationalize value creation for Red River clients • P&L management experience and order to cash management skills • Proposal development experience • Minimum Education/Certification/Experience Requirements: BS Business Administration, Computer Science, Engineering or equivalent experience. • Previous account management experience in a technical engagement with focus on Data Center, Network, Cloud Computing, Unified Communications, Cyber Security, Database Management. • Preferred Education/Certification/Experience: Experience with ServiceNow • Ability to achieve public trust clearance • 5 years of management experience • Knowledge of ITIL framework

Benefits

• Competitive salary • Excellent benefits • Exceptional work environment