Account Manager - Senior Account Manager

November 10

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M3 USA

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201 - 500 employees

Founded 2000

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🎯 Recruitment

Description

• To proactively build and maintain customer relationships, by delivering highly successful campaigns and therefore maximising revenue streams for M3(EU). • You will be the link between the customer and the Company. • Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication • Manage a portfolio of customers in conjunction with the senior sales leads, gaining an in-depth understanding of their business issues and how M3 can help address them • Take sole responsibility for generating revenue in a small portfolio of accounts with a combined target of up to £150k • Maintain a detailed understanding of your account portfolio • Develop and maintain thorough account plans for each customer • Work closely with internal teams to ensure that the Customer is receiving the highest level of service and excellent delivery of campaigns • Actively discuss opportunities within the team to increase the services offered to your portfolio, increasing the revenue generated from it • Gather, monitor and analyse campaign performance data, providing detailed and useful and meaningful information back to the customer • Responsible for generating awareness within clients, of developing capabilities of M3 • Responsible for representing M3 as a delegate at relevant exhibitions, conferences etc.

Requirements

• Proven ability of building strong client relationships and surpassing expectations • Experience of managing accounts and relationships for multiple customers • Experience in managing campaigns, coordinating team members, developing timetables and setting deadlines to achieve objectives

Benefits

• 25 days annual leave • Participation in a company bonus scheme linked to personal and company performance • Group Life Cover 4x salary • Pension 4%/4% employee/employer contributions • Vitality Health Insurance after probation • Staff discount scheme • Discounted gym membership