Account Manager
5 days ago
Description
• Join a dynamic maintenance and property company as an Account Manager. • Manage engineers, oversee contracts, and ensure smooth operations through meticulous administrative work. • Act as the primary contact for key business clients, ensuring all their service requirements are met with top-level attention. • Generate and review regular reports on client accounts, including job completion rates, feedback, and profitability. • Ensure all job reports are updated, client feedback is recorded, and necessary follow-ups are completed without delay. • Actively identify opportunities to upsell the company's services.
Requirements
• Experience managing B2B client accounts, preferably in the property maintenance or service industry. • Strong organizational and administrative skills with a keen eye for detail. • Ability to manage and coordinate engineers, ensuring timely and accurate job completion. • Excellent communication skills, both written and verbal, to effectively liaise with clients and internal teams. • Problem-solving mindset with the ability to address issues before they escalate. • Experience with upselling services to both new and existing clients will be advantageous.
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