respond.io
respond. io is a comprehensive customer conversation management platform that facilitates lead capture and conversion through various messaging apps. It enables businesses to communicate with leads from multiple sources, automate chat responses, and route conversations to the right agents, optimizing the sales process. The platform also integrates with CRM systems to provide seamless updates and insights about customer interactions, enhancing marketing and customer retention strategies.
Multi-channel Messaging • Messenger for Business • Whatsapp for Business • Whatsapp • Facebook
Account Executive - Spanish Speaker
February 15
respond.io
respond. io is a comprehensive customer conversation management platform that facilitates lead capture and conversion through various messaging apps. It enables businesses to communicate with leads from multiple sources, automate chat responses, and route conversations to the right agents, optimizing the sales process. The platform also integrates with CRM systems to provide seamless updates and insights about customer interactions, enhancing marketing and customer retention strategies.
Multi-channel Messaging • Messenger for Business • Whatsapp for Business • Whatsapp • Facebook
📋 Description
• Be the driving force behind our revenue growth by proactively seeking new opportunities. • Educate potential customers on the immense value that respond.io offers. • Provide tailored solution recommendations based on customers' unique business needs and usage patterns. • Manage multiple customer relationships simultaneously, guiding them through various stages of the sales process. • Handle inbound customer inquiries with finesse, effectively addressing billing, legal, security, and technical concerns. • Act as the advocate for our customers, collecting valuable feedback to fuel ongoing improvements, including product enhancements. • Stay informed about industry trends, competitive offerings, and emerging technologies to effectively position the company’s products in the market. • Assist with additional tasks and responsibilities as needed to contribute to the team's success.
🎯 Requirements
• Prior experience in B2B SaaS sales is a must. • Exceptional proficiency in clear and concise spoken and written English and Spanish is essential. • A track record of successfully closing sales deals within a B2B SaaS company is highly preferred. • You're passionate about identifying customer needs and ensuring their satisfaction. • An ambitious and goal-driven mindset is crucial for success. • You thrive in a flexible and dynamic environment, showing resilience in the face of challenges.
🏖️ Benefits
• Highly competitive compensation package • Medical allowance to support health and wellness needs • Flexible working environment and working hours that fit your lifestyle
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